Where do I start?
Click Home and start your request. First time
users will complete the process with the registration step.
How much does it
Our service is
completely free to use it as many times as you like.
What do I do after I
placed the request?
We instantly send Email & SMS notification`s to our tradesmen. Available traders will
contact you as soon as it possible for them, to arrange a meeting to
Why did I not
get an effective response?
A) First, your
request has a "life time" of 14 days. Please add as
much detail about your project as possible, the products you selected
and a reasonable budget for labour.
B) It could be
that traders are just too busy at the moment.
C) Perhaps the
location of your project is a bit remote and it falls outside some trader’s
coverage aria. We do monitor your requests and it's unlikely that
this will happen.
Please do not
hesitate to re-list your requirement.
When everything is
done, how do I thank my handyman?
Once you found
the right handy builder (man or woman), you can give a
rating & short review about our experience within your user
account. Don't forget to add pictures if you like.
Why Rate &
Review my handyman?
Our traders are proud about their skills and
rightfully so. It's hard at times finding someone you can trust on face value,
that why we promote local traders by what you the client say about them. Great
idea! Now everyone have access to great tradesmen.
I need more help!
At the top,
click Support One of our friendly customer
service operatives will get back to you with a brilliant answer.
Otherwise, please e-mail us at firstname.lastname@example.org
What to expect from your Contractor
It is the general acceptance to not pay more than 50% as a deposit and 50% on completion. Personally I feel that the customer should pay for bigger stock items like a kitchen or the tiles required for 100 m2 or the flooring. This way you ”the customer” has control over it and you can arrange for a scheduled payment and split the labour cost into weekly payments. Please insist on an Itemized quote and remember; if the item isn't listed you've missed it. [In general terms] If a process includes a few steps or products then it’s up to your contractor to give you an overall price. We do send you the contractor's profile via email and insist you ask your contractor for a copy of his I.D. and Qualification documents as part of the quote. If in doubt, please contact us to verify.
> Don't Pay the full amount. 50 % upfront and 50% on completion or use a schedule payment program.
> Don't pay the deposit well in advance. 1-2 days before for small projects.
Our Contractors know to never ask for all the money and only accept final payment on job completion.
We sent you our interested trader's profile, so please check that you are in fact dealing with one of our tradesmen.
Tradesmen: From the 9856 job's processed in the past 10 years we
have managed to stop a few bad traders.
Customers, you need to be aware of "what not to do" in any contracting circumstance.
> Insist on bank transfers > Read profile reviews > Never pay in full.
We introduce all of our contractor via email.
If in doubt, please contact us.