Advice and Tips

Where do I start?
Click Home and start your request. First time users will complete the process with the registration step.

How much does it cost? 

Our service is completely free to use it as many times as you like.

What do I do after I placed the request?    

We instantly send Email & SMS notification`s to our tradesmen. Available traders will contact you as soon as it possible for them, to arrange a meeting to quote.  

Why did I not get an effective response? 

A) First, your request has a "life time" of 14 days. Please add as much detail about your project as possible, the products you selected and a reasonable budget for labour.   

B) It could be that traders are just too busy at the moment.

C) Perhaps the location of your project is a bit remote and it falls outside some trader’s coverage aria. We do monitor your requests and it's unlikely that this will happen.

Please do not hesitate to re-list your requirement. 

When everything is done, how do I thank my handyman?  

Once you found the right handy builder (man or woman), you can give a rating & short review about our experience within your user account. Don't forget to add pictures if you like.  

Why Rate & Review my handyman?
Our traders are proud about their skills and rightfully so. It's hard at times finding someone you can trust on face value, that why we promote local traders by what you the client say about them. Great idea! Now everyone have access to great tradesmen.

I need more help!

At the top, click Support One of our friendly customer service operatives will get back to you with a brilliant answer. Otherwise, please e-mail us at mail@handymandirect.co.za

What to expect from your Contractor

It is the general acceptance to not pay more than 50% as a deposit and 50% on completion. Personally I feel that the customer should pay for bigger stock items like a kitchen or the tiles required for 100 m2 or the flooring. This way you ”the customer” has control over it and you can arrange for a scheduled payment and split the labour cost into weekly payments. Please insist on an Itemized quote and remember; if the item isn't listed you've missed it. [In general terms] If a process includes a few steps or products then it’s up to your contractor to give you an overall price. We do send you the contractor's profile via email and insist you ask your contractor for a copy of his I.D. and Qualification documents as part of the quote. If in doubt, please contact us to verify. 

> Don't Pay the full amount. 50 % upfront and 50% on completion or use a schedule payment program.
> Don't pay the deposit well in advance. 1-2 days before for small projects.


Our Contractors know to never ask for all the money and only accept final payment on job completion.
We sent you our interested trader's profile, so please check that you are in fact dealing with one of our tradesmen. 

Bad Tradesmen: From the 9856 job's processed in the past 10 years we have managed to stop a few bad traders.

Customers, you need to be aware of "what not to do" in any contracting circumstance. 

> Insist on bank transfers  > Read profile reviews  > Never pay in full.

We introduce all of our contractor via email.

If in doubt, please contact us.